The CSR Forgot Password section is for True Value Corporate Associates only. If you require further assistance, please contact Help-desk team at 800-621-6025 Option 3.
CSR username should start with ‘@’
A password must be a minimum of eight characters in length and you cannot reuse any of the 4 previously used passwords. It must contain at least three of the following four complexity rules:
Minimum of one uppercase alphabetic character
Minimum of one lowercase alphabetic character
Minimum of one numeric character
Minimum of one special character